Facilitation of Quality Excellence
QualXL Solutions provides tailored quality excellence solutions for the financial services and customer service industries to help ensure top-tier outputs.
We are a solutions-based technology and consulting partner that collaborates with you to bolster quality excellence within your organization. Our expertise in business risk and controls, including quality assurance, quality control, and audit, along with our tech savvy experience, position us to help our clients elevate the caliber of front-line staff’s work outputs. We help create a culture of accountability and adherence to operational, compliance, regulatory requirements and targeted service levels.
We help our clients achieve their internal and external quality standards with our proprietary quality assurance software that facilitates conducting robust audits. Our dashboards and dynamic reporting display results that are granular and can be utilized for feedback loops, tracking and trending.
QualXL Solutions is an innovative provider of versatile and cost-effective quality enhancement solutions that serve a multitude of industries.
Our SAAS technology facilitates quality assurance auditing, thus empowering clients with meticulous business process adherence insights.
QualXL staff have diverse backgrounds, experience and skillsets with national and global reach. We have over 65 years of cumulative experience and expertise across various sectors such as financial services, customer service, business process outsourcing, data analytics, risk management and controls, quality control and audit. Our team at QualXL can help propel any sized business forward by providing robust and actionable feedback, boosting competitiveness and elevating customer and client experiences.
QualXL audit software is the cornerstone of our business. It allows our clients to conduct quality management audits with ease, to provide detailed scorecards, dashboards and customizable reporting. We integrate industry best practices, extensive industry knowledge and innovation to provide a feedback loop for your company. Our tool assists in meeting regulatory obligations and mitigating operational, compliance and reputational risks. It aids in delivering top-tier performance that lends itself to increasing your bottom line. Our quality excellence solutions are dynamic and tailored to meet your specific industry and business needs, are scalable and adaptable to grow with you.
Account/Loan Level Audits of Random Samples. Data Driven Audits.
Predetermined QualSure audit questions based on industry mandated regulations, including hyperlinks to corresponding regulations. Customized audit questions tailored to your specific operational and/or compliance needs. Hybird of our pre-determined compliance related questions and your defined operational requirements.
We provide raw audit results in summaries and exportable scorecards to drive business insights and employee/management feedback loops. Our proprietary software allows us flexibility to customize reporting and to provide robust data analytics for tracking and trending. We combine these skills with our vast industry expertise and custom data sets to make our work more impactful.
QualXL Solutions can help you ensure that you are producing the caliber of service outputs that you expect and that optimize revenue opportunities.
C-12, INDIRA PARK EXTN, Shahdara, Shahdara, Shahdara- 110051, Delhi
Info@QualXL.com
+91 989-9144-521
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